Table of Contents

 

 

Page

Title and Author

3

Information Regarding The International Journal Of Organizational Innovation

4

2013 Board of Editors

6

 

The Roles Of Benchmarking, Best Practices & Innovation In Organizational Effectiveness

Frederick L. Dembowski

21

Innovation And The Perception Of Risk In The Public Sector

William Townsend

35

 

The Moderating Effects Of Switching Costs On Satisfaction-Commitment Relationship: An Agritourism Approach In Taiwan

Tsai-Fa Yen, Hsiou-Hsiang J. Liu, Yung-Chieh Chen

51

 

Effects Of Consumer Participation Motivation And Participation Intention Towards Festivals On Experiential Satisfaction ─ A Case Study Of The Rainbow Bay Festival Kaohsiung City

Wu Yan

63

 

Enhancement Of Quality Function Deployment Based On Chinkless-Teaching Concept Design Courses

Chiao-Ping Bao, Yu-Ping Lee, Ching-Yaw Chen

72

 

Key Success Factors In Catering Franchises

Jiun-Lan Hsu

81

 

A Study Of The Redesign And Production Of The Traditional Taiwanese Peacock Chairs

An-Sheng Lee, Wen-Ching Su, Jenn-Kuan Chen, Rong-Jen Lee, Wei-Tsy Hong

98

 

An Exploratory Analysis In The Construction Of College Performance Indices

Yu-Jen Tsen

133

 

Assessing Student Dormitory Service Quality By Integrating Kano Elaborative Mode With Quality Function Deployment Method - A Case Study In A Hospitality College In Southern Taiwan

Mean-Shen Liu

158

 

Strategic Grouping Of Financial Holding Companies: A Two-Dimensional Graphical Analysis With Application Of The Three-Stage Malmquist Index And Co-Plot Methods

Yao-Hung Yang, Yueh-Chiang Lee

171

 

Ehancing A Learning Vector Quantization Neural Network Classifications Model With The Orthogonal Array

Chien-Yu Huang, Long-Hui Chen, Nien-Tai Tsai, Yueh-Li Chen

180

 

Moderating Effect Of Perceived Usefulness On The Relationship Between Ease Of Use, Attitude Toward Use And Actual System Use

Fenghsiu Lin, Chin-Wei Liu, I-Hung Kuo

192

 

Study Of The Arrival Scheduling Simulation For The Terminal Control Area At Sung-Shun Airport

Wen-Ching Kuo, Shiang-Huei Kung

206

 

Communication Media (E-Commerce) As A Supporting Factor In Indonesia's
Fashion Industry In The International Business Competition -
Yuliandre Darw

 

221

 

Service Quality: An Emotional Contagions Perspective

Mei-Ju Chou, Kai-Ping Huang

236

 

A Study Of The Statistical Analysis Formulas Of New Product Evaluation

Ying-Pin Cheng, Chung-Hung Lin

251

The Measurement Of Eco-Components Of Service Quality In Taiwan’s
International Tourist Hotels
- An Empirical Case: Cheng-Jui Tseng, Ya-Hui Kuo

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