ORGANIZATIONAL STUDY OF DEPARTMENT X: ARE OLD DEMING’S DISEASES STILL ALIVE AND WELL IN ORGANIZATIONS TODAY?

 

Mustafa Kakar

School of Business and Public Administration

University of the District of Columbia

Washington DC, USA

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Paula Avellan 

School of Business and Public Administration

University of the District of Columbia

Washington DC, USA

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Sergey Ivanov, Ph.D.

School of Business and Public Administration

University of the District of Columbia

Washington DC, USA

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Alex Maritz, Ph.D.

Department of Management, Sport and Tourism

La Trobe Business School

La Trobe University

Melbourne, Australia

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J. Ndumbe Anyu, Ph.D.

School of Business and Public Administration

University of the District of Columbia

Washington DC, USA

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Abstract

The authors of this paper conducted a brief organizational study of a government department in the United States. The authors mainly applied the organizational theory developed by W. Edwards Deming (1992, 1993, 1994), and ideas on waste (Ivanov, 2011, 2021). Partly, the authors were interested in exploring if the old Deming-identified major management diseases, that Deming found in organizations 30 and 40 years ago, were still present in organizations today.

Key Words:  Organizational Study, W. Edwards Deming, Leadership, Management, Waste in Organizations, Organizational Improvement

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