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Ying Li
Business Scholl, Sichuan University, Chengdu,610064, China

Che Qiu
Business Scholl, Sichuan University, Chengdu,610064, China

*Lei Zhang
School of Economics and Management,
Beijing Jiaotong University, Beijing 100044, China
*Corresponding Author: This email address is being protected from spambots. You need JavaScript enabled to view it..

Yonghong Wu
School of Economics, Sichuan University, Chengdu,610064, China

 

Abstract

Outsourcing have been paid many attentions along with the intense market competition of service industry growth. A suitable pattern for enhancing outsourcer selection is crucial for service industry development. This study proposed a service outsourcer selection method to solve the service outsourcer selection problem based on individual information and collaborative information. The individual information and collaborative information for service outsourcer selection is described by using individual matrix and collaborative matrix. The multi-index decision method is set up for service outsourcer selection which considering both of individual information and collaborative information, and the integrated value of service outsourcers are calculated by synthesize individual evaluation and collaborative evaluation. Finally, an illustrative example is given to illustrate the potential application of the proposed method.

Keywords: Management; Marketing; Service Outsourcer Selection; Individual Information; Collaborative Information

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