Back Issues 11-20

UTILIZATION OF CLOUD COMPUTING APP FOR HOMESTAY
OPERATION – DESIGN AND ANALYSIS

Shun-Jhe Jiang
Lee-Ming Institute of Technology, Taiwan

Chung-Tai Wu*
*corresponding author: This email address is being protected from spambots. You need JavaScript enabled to view it.
Lee-Ming Institute of Technology, Taiwan

Kai-Hsuan Tseng
Yu-Da University, Taiwan

Abstract

A cloud computing APP for homestay operators of Taiwan has been designed by the study. The prevalent DeLone & McLean information system (IS) success model was used as foundations to the five measures of IS success model based by the study. Seven hypotheses were proposed relating to each of the five measures, “system quality”, “information quality”, “intention to use”, “user satisfaction”, and “net benefits”. A questionnaire consisted of 26 items was used to grade each of the five measures of the constructed cloud computing APP. Respondents of the internet survey indicated that they were more satisfied with “system quality” and “information quality” of the constructed APP. Although still satisfied with the APP, “user satisfaction” received the lowest mean score, at 3.81 out of the five-point Likert scale. Of the proposed hypotheses, three statistically validated hypotheses are: “information quality positively affects intention to use”; “system quality positively affects user satisfaction”; and “information quality positively affects user satisfaction”.

Keywords: cloud computing, homestay, IS success model, service APP

Attachments:

0718 Final.pdf

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227 kB