ON-JOB COURSE TRAINING FOR SUPPLY CHAIN DISRUPTIONS SUPPORT IN THE ELECTRONICS INDUSTRY

Nai-Chieh Wei

Dept. of Industrial Management, I-Shou University, Taiwan (R. O. C.)

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Chiung-Fen Chang

I-Shou University, Taiwan (R. O. C. )

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Abstract

Most supply chain management personnel exhibit weak capabilities in response to supply chain disruptions. This might be because such personnel have not received comprehensive supply chain training, which results in insufficient responses in an emergency. According to the case studies used in this research, the proposed course package not only enhanced supply chain staff members’ capabilities of emergency responses. This procedure facilitated relatively efficient responses from all staff members in relevant departments together with upstream clients and downstream clients in the occurrence of emergency. Therefore, these on-job training courses can enhance their emergency responses to supply chain disruptions. 

Key Words:  Analysis Study on Supply Chain Disruptions, Experts Weighting, QFD Analysis, Training Courses Training

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