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INVESTIGATING WORKPLACE WELL-BEING AMONG FEMALE LINE STAFF IN ORIGINAL EQUIPMENT MANUFACTURERS (OEMS): A ZALTMAN METAPHOR ELICITATION TECHNIQUE (ZMET) STUDY

Liwen Chen

UWE Undergraduate Double Degree Program in Business Administration, 

Chung-Hua University, Taiwan, R.O.C.

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Tung-Liang Chen

Dept. of Industrial Management, Chung-Hua University, Taiwan, R.O.C. 

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Hsu-Kuan Jonathan Liu

Dept. of Hospitality Management, I-Shou University, Taiwan, R.O.C.

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Abstract

The purpose of this study is to investigate the well-being of female line staff in the workplace in Taiwan's electronics contract manufacturing sector, using the Zaltman Metaphor Elicitation Technique (ZMET) as the primary methodology. The intricate dynamics shaping individual perception and experience of well-being at work is explored using qualitative interviews with 16 participants and a metaphor analysis. The findings highlight the importance of personal fulfillment, career development, and a supportive work environment in fostering employees’ well-being. Despite methodological limitations, including the interpretive nature of a metaphor analysis and a focused participant selection, the study's rigorous approach is aimed to enhance the validity of its insights. This research contributes a nuanced understanding of well-being in the workplace of a specialized industry, providing practical implications for organizational practice and avenues for future research in this field.

Keywords: workplace well-being, Zaltman Metaphor Elicitation Technique, female employees, electronics contract manufacturing.