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THE IMPACT OF TASK TECHNOLOGY FIT, SYSTEM QUALITY AND INFORMATION QUALITY TO USER PERFORMANCE: 

PERCEIVED EASE USEFULLNESS AND PERCEIVED 

EASE OF USE AS MEDIATION

Ida Bagus Gede Adi Permana

Universitas Airlangga

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Diki Putra Setianto

Universitas Airlangga

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Abstract

The purpose of this study is to determine the influence of direct or indirect system quality to user performance of FEB Airlangga University employees as users of cybercampus information system through usability (perceived ease of use and perceived usefulness). To know the direct or indirect influence of information quality on the user performance of Airlangga University FEB employee as user of cybercampus information system through usability (perceived ease of use and perceived usefulness). To know the direct or indirect influence of task technology fit to user performance of FEB staff of Airlangga University as user of cybercampus information system through usability (perceived ease of use and perceived usefulness). The population in this study is all employees of the Faculty of Economics Airlangga University Surabaya. Sampling for this research using purposive sampling that is sampling technique based on certain criterion. Based on these criteria, the number of samples in this study amounted to 58 respondents. The analytical technique used is the path of analysis. The test results prove that the system quality has a significant influence on user performance of FEB staff of Airlangga University. Perceived usefulness and perceived ease of use have not been able to mediate the relationship between system quality to user performance of FEB staff of Airlangga University. Information quality has a significant influence on user performance of FEB staff of Airlangga University. Perceived usefulness and perceived ease of use have not been able to mediate the relationship between information quality to the user performance of Airlangga University FEB employee. Task technology fit has a significant influence on user performance of FEB staff of Airlangga University. Perceived usefulness and perceived ease of use have not been able to mediate the relationship between task technology fit to user performance of FEB staff of Airlangga University.

Keywords: system quality, information quality, task technology fit, perceived usefulness, perceived ease of use and user performance

Attachments:

0866 Final.pdf

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99 kB