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USING THE HYBRID MCDM MODEL TO IMPROVE THE NEW NURSE EDUCATION PROGRAM AT ONE TEACHING HOSPITAL
USING THE HYBRID MCDM MODEL TO IMPROVE THE NEW NURSE EDUCATION PROGRAM AT ONE TEACHING HOSPITAL
J.-M. Yien†
Department of Health Care Management, University of Kang Ning,
Tainan City, Taiwan
College of Nursing, Kaohsiung Medical University, Kaohsiung City, Taiwan
T. Yang†
Department of Health Business Administration, Meiho University, Pingtung, Taiwan
K.-H. Chen
Department of Business Administration, Cheng Shiu University,
Kaohsiung City, Taiwan
T.-L. Lee*
Professor, Department of Architecture, China University of Science and Technology, Taipei, Taiwan
†These authors contributed equally to this work
*Corresponding author: prof.tllee@gmail.com
Abstract
Many new nurses resign during their transition period in hospitals. To investigate the most influential factors that affect new nurses and make suggestions for how transition education programs can be improved to prevent nurses from leaving the profession. A hybrid multiple-criteria decision-making method was used. The largest performance gap between the criteria and their aspired levels was evident for the content dimension. This study discovered that content was affected by context and social aspects. Context and social aspects were thus identified as the priority in this case study. That the largest gap was for content could suggest that strategies for improving organizational socialization should focus on changing education program content; however, this approach would not solve the fundamental problem. Because content is affected by context and social aspects, these two dimensions should be improved first.
Key Words: MCDM, New Nurse, Organizational Socialization, Improvement Strategy
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