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A SYSTEMATIC APPROACH TO EXAMINING THE MODEL OF INTRODUCING AN INFORMATION SYSTEM BY SOCIAL INSURANCE SUPERVISORY BODIES IN TAIWAN

Fang-Chen Kao

Department of Business Administration, National Chin-Yi 

University of Technology, Taiwan

Department of Business Administration, Chaoyang 

University of Technology, Taiwan

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Sheng-Fu Wu*

Associate Professor, Department of Financial Management,

National Defense University, Taiwan

*Corresponding Author:This email address is being protected from spambots. You need JavaScript enabled to view it.

Chung-Yi Fang

Assistant Professor, Department of Financial Management,

National Defense University, Taiwan

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Ming-Feng Hsieh

Assistant Professor, Department of Financial Management,

National Defense University, Taiwan

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Abstract

Social insurance is highly relevant to the rights of the insured and the economic security of senior citizens. While a robust supervisory mechanism is in order, social insurance supervisory bodies are often limited to resources and manpower. It is hence necessary to introduce an information system to assist in the oversight. This paper conducted a literature review and expert interviews to generalize potential problems and key success factors regarding the introduction of information systems by social insurance supervisors in the case study. A systematic thinking based on system dynamics was provided for the construction of a system dynamic model of information systems in social insurance supervision and as a reference to social insurance supervisory bodies.

Key words: Social Insurance, Insurance Supervision, Information System, System Dynamics.

Attachments:

1202 Final.pdf

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930 kB